Date: 23/10/2023
Effective Date: July 10, 2025
These Terms & Conditions (“Terms”) define the rights, responsibilities, and obligations for users (“User”, “you”) of Medatron’s online services, mobile applications, and related features (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must cease use immediately.
Medatron may revise these Terms at any time. All changes will be effective upon posting to the Services with an updated Effective Date. Continued use after modifications constitutes acceptance.
2.1 “Services” refers to all products, platforms, websites, mobile and desktop applications, tools, and integrations provided by Medatron.
2.2 “Account” denotes a user profile created to access Services.
2.3 “Personal Data” means information linked to a specific person or that could reasonably be used to identify them.
2.4 “PHI” is short for Protected Health Information under HIPAA, and may be used by Medatron in its healthcare services.
2.5 “Third Party” indicates any entity or individual not controlled by Medatron.
Users must be at least 18 years old or have parental/guardian consent where applicable.
Some parts of the platform are only available after valid, up-to-date information. You are responsible for updating your details if they change.
All activity on your Account is your responsibility, and you must protect your login details. Any security breach must be reported to Medatron right away.
Medatron may suspend or terminate your Account and access to Services if you violate these Terms or applicable laws.
Medatron collects:
Collected data may be used to:
Medatron implements appropriate administrative, technical, and physical safeguards to protect data integrity, confidentiality, and availability. Data is protected with encryption at all times, both in storage and in transit.
Personal Data is retained only as long as necessary to fulfill Service obligations or comply with law.
Depending upon your jurisdiction, you may access, correct, delete, or export your data. To exercise these rights, contact support. We require verification prior to processing such requests.
Medatron’s Privacy Policy complements these Terms and governs how we handle Personal Data. For detailed information on how we handle, store, and protect your data, please refer to our Privacy Policy.
Where sensitive health information is processed, Medatron operates under a Business Associate Agreement (BAA) in accordance with HIPAA and HITECH requirements.
We comply with applicable data protection laws, including GDPR, CCPA, and HIPAA.
You may:
You must not:
Violation may result in Account suspension, legal action, or referral to authorities.
Medatron owns all intellectual property rights in the Services, including software, designs, trademarks, trade secrets, and documentation.
By uploading or submitting content, you grant Medatron a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, or distribute such content solely for providing Services.
Suggestions or feedback provided to Medatron may be used without restriction and without compensation to you.
You will be informed of all applicable fees before completing your purchase. Medatron reserves the right to change pricing or introduce new fees with reasonable notice.
Agreed payment deadlines must be met. Missing them can result in your Services being halted.
You are responsible for all applicable taxes unless Medatron is required to pay or collect them.
Refund eligibility is determined by Medatron’s Refund Policy, linked herein. Unless stated, no refunds will be issued after payment is processed.
You may cancel your subscription or terminate your Account at any time according to Medatron’s cancellation procedures.
Medatron may terminate or suspend access for any reason, including violation of these Terms, at its discretion.
Upon termination:
Clauses relating to intellectual property, limitations of liability, confidentiality, and indemnification survive termination.
“Confidential Information” includes non-public information disclosed by either party in connection with these Terms.
Each party agrees to:
Confidential Information does not include data that:
If required by law, the recipient may disclose Confidential Information after notifying the disclosing party and seeking protective measures.
Medatron disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
The Services do not provide medical diagnosis or advice. No content substitutes professional medical judgment.
Medatron does not guarantee error-free or uninterrupted availability of Services.
You assume all risks arising from your use of the Services.
Except where prohibited, Medatron’s total liability shall not exceed the total amount paid by you in the preceding twelve months.
Medatron is not liable for indirect, incidental, consequential, or punitive damages.
Exceptions apply in cases of injury or death due to misuse, or for obligations the law does not permit to be disclaimed.
You agree to indemnify and hold Medatron and its affiliates, officers, and agents harmless from any claims, liabilities, damages, losses, or expenses arising from:
You may find external services or links within our platform. Medatron does not oversee or take responsibility for their actions, privacy, or content.
You assume responsibility for reviewing third-party terms and privacy policies.
Inclusion of external links does not imply endorsement by Medatron.
These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of law principles. This applies no matter where you use our Services.
Before filing any legal claim, both you and Medatron agree to try to resolve the issue by contacting each other directly. If we cannot resolve the matter within 30 days, either party may start formal proceedings.
Most disputes between you and Medatron will be handled through binding arbitration, not in court.
There are some cases where this arbitration agreement does not apply:
This arbitration agreement is governed by the U.S. Federal Arbitration Act, and any part of it that is found unenforceable will be removed. The rest will still apply.
Medatron uses CPT® content under license from the American Medical Association (AMA). CPT is copyrighted and a registered trademark of the AMA. All rights reserved.
The AMA does not provide or endorse any medical advice, billing schedules, or recommendations contained in this service. CPT data is commercial technical data developed by the AMA and is protected under U.S. copyright and licensing laws.
Any CPT content shown is for authorized use only and must not be copied, republished, or used outside the licensed product. Use by U.S. government entities is subject to applicable federal data rights regulations.
Notices will be sent via email to the address associated with your Account or by posting on the Services.
All notices must be sent to:
Medatron (Pvt.) Ltd.
Notices are deemed delivered:
Neither party is liable for failure to perform due to events beyond its reasonable control (e.g., natural disasters, war, cyber incidents, epidemics, governmental actions). The affected party must promptly notify the other and take reasonable measures to resume performance.
You may not assign these Terms without Medatron’s prior written consent. Medatron may assign its rights at any time.
If any provision is held invalid or unenforceable, the remainder remains binding.
Failure to enforce any right is not a waiver of future enforcement.
These Terms, the Privacy Policy, Refund Policy, and any applicable BAA represent the full agreement between the User and Medatron, superseding all prior agreements.
For questions or concerns regarding these Terms, please contact: Medatron (Pvt.) Ltd.
By accessing, registering, or using Medatron’s Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
